1. Confused minds say no
People don’t buy what they don’t understand. If your brand is vague or confusing, the brain rejects it. Not out of spite, but out of self-preservation. Clarity is a survival mechanism.
To demonstrate the point, we often talk about the ‘Netflix effect’. Once a bold disruptor with must-watch shows, it is fast becoming a library of familiar content shaped by data rather than creativity.
It’s safe but bland. A sea of “gourmet cheeseburgers”, as a recent article in the Guardian put it.
Consolidation and the growth of AI means that the financial services sector is in danger of heading the same way. Thousands of smaller advice firms have either merged or been bought out over the past few years. In fact, according to analysis from a Freedom of Information request by Begbies Traynor, the number of UK advice firms fell from 6,283 in Q1 2022 to 5,304 in Q3 2025, a drop of 15.6%.
The result of this is a landscape where many firms are beginning to look interchangeable.
This means that the ones who choose clarity, originality and proper brand work will stand out, giving them an enormous advantage over their competitors.